Are You Really
Different?
Greetings,
When we discuss our benchmark findings with our clients they often
say, “My hospital is different”. This is frequently their
first reaction to savings opportunities we have uncovered for them
with our
UTILIZER™ Dashboard. The question
they should be asking themselves is, “why are we different?
Here’s why!
Hospitals of the same size, type and with similar operating
characteristics should be utilizing, within an acceptable range,
their individual products, services and technologies at the same
velocity and intensity.
If you find that you are NOT within an acceptable range (plus or
minus 3%) through benchmarking, then you need to seriously
question why not. In some cases, you will find that you are indeed
different and your benchmarks need to be reset to account for your
legitimate differentiation. Here are three reasons in which
hospitals are genuinely different:
1.
Unique Conditions
– One hospital we worked with was utilizing a huge quantity of
disposable bath systems only to find that they didn’t have showers
in their patient rooms. This physical constraint required this
hospital to use more of this product since they had no alternative.
2.
Management Fiat
– A client’s corporate office mandated that their four hospitals
standardize on hyper-allergenic gloves throughout their facilities.
Naturally, they would have more dollars in this category of purchase
than their peers.
3.
Operating Culture
– It was decided by another client of ours that they would employ
Oxisensors on their patients using PCA Pumps for Pain Meds. to make
doubly sure they were safe. This substantially increased the volume
of Oxisensors this hospital was buying.
4.
Tradition & Rituals
– Another client of ours placed logos on many of their products
(coffee/soda cups, patient water cups, carafes, etc.) that increased
the cost on all of these commodities. This certainly made them
different than most of our clients.
So as you can see, there are justifiable reasons why your hospital
might be DIFFERENT in the way you utilize your products, services
and technologies. However, these outliers are not be
construed as common practices in our industry. That’s why you need
to measure and observe why you are different, before you can make
the case that your hospital is really different!
Your Partner In Savings Beyond Price™,

Robert T Yokl
Chief Value Strategist
Strategic Value Analysis® In Healthcare
Bobpres@strategicva.com
1-800-220-4274
P.S. Our clients find that our
UTILIZER™ Dashboard is an easy way to indentify utilization
misalignments, instead of just “skimming the surface” of their
savings. Take a “test drive” today!
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Supply Chain
Utilization
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"Could a misalignment that comes with a simple (and less
costly) fix be eating away at your savings?"
"Beware of Standardization"
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