Greetings!
The Six Most Powerful
Influential Words That Save Money!
I still keep hearing in my
conversations with CEOs, CFOs and MMs that “our docs won’t
change” their methods and practices because they have no
incentive to do so. While on the surface this statement is very
logical. Nonetheless, it isn’t factual or very useful in
changing closed minds.
It is a psychosocial truth that
most of us will change our minds on any topic if we hear
these four powerful words spoken “others are doing it this
way!”
Here’s Why:
This truism is based on the fact that people are susceptible to the
influences of others. It goes back to our roots when cooperation and
conformity to the rules of the group gave the group the highest
level of survival.
Here’s How To Do It:
We all want to conform to the “norms” of our group that
includes surgeons, cardiologists and anesthesiologists, or whomever.
If you can show them proof (benchmarks, case studies, surveys, etc.)
that their peers are conforming to more cost effective and reliable
methods, practices or protocols, 96% will change their
behaviors – almost overnight. The other 4% won’t change for
any reason that you give them. That’s life!
So when you hear “our docs
won’t change” remember this isn’t a fact, but a golden
opportunity to uncover new proofs and information to change
their minds.
Your Partner
in Supply Chain Savings,
Robert T.
Yokl
President &
Chief Value Strategist
P.S.
Isn’t it time you have a “reality check” to
see where your hidden supply savings reside with our
reality-based
Supply Savings Scorecard. You have everything to
save and nothing to lose by doing so!

DASHBOARD MANIA: Is It All It’s Cracked Up To Be?
1 out of 4 organizations say they
plan to invest in a dashboard in the near future that would put them
in the driver’s seat and 47% say they have them now!
We’ve all heard about dashboards,
many of us are thinking about dashboards for our hospitals and
operations and 25% of us are actually planning to buy dashboards in
the near future according to a survey by Riley Research Associates.
Based on other research, it looks like about 47% of all medium to
large size hospitals already own dashboards that helps them to
quickly understand and monitor their mission critical activities
(profit margins, revenues, operating expenses, productivity,
customer satisfaction, purchasing, inventory, etc.). The question
then is -- are dashboards all they’re cracked up to be?
On the positive side of the
equation, dashboards enable department heads and managers to master
their individual multi-million dollar businesses in real time that
are now too complex to be run on the back side of an envelope. In
addition to this, dashboards provide senior executive management
with the vital high level information (which they can drill down
into as necessary) to rapidly response to any changes in their
healthcare environment. This connectivity and visibility of data,
metrics and information has translated into improved performance in
all operational areas and the executive suites where it has been
employed since 1985.
On the negative side of the
equation, dashboards are frequently too data-rich, too flashy and
overloaded with irrelevant information that will never be used.
This trend to over complicate and “glitzify” the presentation of
data is often called “eye candy”. This looks great in presentations,
but is meaningless and distracting when you actually start using the
dashboard. There is also a tendency to build dash-boards without a
strategic purpose or intention in mind (what do you want it to do?)
which causes confusion by adding extraneous information that is just
taking up valuable space on your dashboard. Ineffective training or
the lack of training in the use of dashboards leaves users to figure
it out for themselves while missing the whole point of having a
dashboard: to provide timely business intelligence leading to
actionable improvements in your operations or business.
This leads us back to the
question: “Dashboard Mania: Is It All It’s Cracked Up To Be?” The
answer is, like all new or emerging technologies there is a
beginning, growth surge and leveling off (similar to e-mail and
voice/mail) as the new technology is integrated into our normal
business systems. It’s quite evident to me that dashboards are
“what they are cracked up to be” and are now in the growth surge
where they are recognized and acknowledged as helpful business
tools. They aren’t “eye candy”, but valuable and indispensable
business intelligence systems. The challenge therefore for all
(non-profit and profit) businesses is not should they be employing
dashboards in their business, but what are the best applications,
purposes or functions in which to apply them too?

Highly Recommended…
If you would like to know ALL
of the powerful strategies, tactics and techniques of supply chain
project management (not just three), I suggest that you buy my
Strategic Value
Analysis® E-Book to learn how SVAH’s award winning
Team-Based Project Management™ Model can revolutionize how
you manage your cost and quality projects.