I just got done
listening to the first part of the four part AHRMM Value
Analysis Tele-Conference, what an outstanding
presentation! I will also be a presenter/speaker on
Part III of the program (August), as well as a member
of the expert mastermind panel in Part IV of the
program.
This is a great
program and I hope all of you take advantage of this
opportunity to get a firm grounding in the concepts of
value analysis. Plus you get to learn from three
different experts and get our unique and different
perspectives on the art and science of value analysis in
healthcare. Please support AHRMM!
I am happy that AHRMM
is stepping up to the plate with this ground breaking
program and in my opinion we need a lot more like it.
Here’s why!
As you may or may not
know, our programs are very much about planning,
education and training as the keys to a successful value
analysis program. I may sound crazy but I believe that
healthcare organization’s need to invest heavily in
value analysis training and education for anyone who
purchases and controls a supply budget inside your
healthcare organization.
I see many client
organization’s implementing quality based initiatives
such as Six Sigma, CQI, Lean Management and alike on an
organization-wide effort to improve quality and better
outcomes for their patients. Why not train everyone
who buys and/or has a supply budget responsibility in
the art and science of value analysis?
Who really spends the
money in healthcare organizations? Most would think the
supply chain department (NO-they are the chief sourcing
agents)—the real spenders are the department heads and
manager who hold the line supply budget responsibilities
(they specify the products they need purchased).
When you think about
all the complexities of the healthcare supply chain
world in any organization, you realize that we are
dealing with over 15,000 products, services and
technologies and millions of dollars in purchases that
must be systematically analyzed to produce supply chain
savings and better outcomes for our patients.
My challenge to all of
you for the remainder of this year (Happy Fourth by the
way!) is to get as much value analysis training under
your belt as possible. And start to plan and
implement how you are going to train your department
heads and managers (and senior management too!) in value
analysis strategies and techniques. Education is the
key to value analysis success!
Your Partner in Supply Chain Savings,
How
Incentives For Your Employees Will Mean More Savings
For You And More Cash, Fun And Rewards For Them.
“Saving Money Is The Art Of Finding Out What’s In It
For Your Customers, Stakeholders And Experts”
Hospitals are
“risk adverse” organizations by their non-profit
nature, but their employees on the other hand are
really gamblers when you look at how many
play the lottery, go to casinos and play “Texas
holdem” poker just for the fun of it.
My point here is
that you need to use this quirk of human
nature to your advantage in your supply value
analysis programs. Researchers have found that
having fun with games at work improve your chances
of motivating your employees to save money and
improve quality by reinforcing their positive
behaviors. This positive behavior occurs since games
give your employees instant and relevant
rewards and recognition. It’s all based on the
premise that “people like to gamble” – and
they do!
For example,
there is a new game called “Snowfly” that works like
a slot machine that enables employees to win tokens
(or points) that they wager to win prizes for saving
money, improving productivity, cutting inventory or
meeting specific business goals per week, month or
quarter.
Now how could
this work at your healthcare organization?
As I see it, you could give 5 points (worth $1
dollar) every time an employee gave a suggestion for
saving money or improving quality to your value
team. 500 points would be won if the idea is adopted
by your team and 500 additional points would be
given to the employee if the idea is implemented.
The project manager for the project would also
receive 500 points when the project is successfully
implemented. All participants could then redeem
their points for prizes (you need a catalog of
prizes that each employee can dream about for this
to work) when they have enough points to buy that
perfect prize for them or their family.
It’s all about
your employees loving to gamble.
Gamble that their idea will be adopted, gamble that
it will be implemented and gamble that they can win
that big prize they have their eye on but
don’t have the money to buy for themselves.