Greetings!
Contracts Need To Be Benchmarked
Too!
We frequently receive contracts to
review for purchase services (e.g. telecommunications, landscaping,
IT, laundry or HIVA services). We are always very diligent in
assessing the legal aspects of the contract.
But how about adding a
benchmarking clause too?
Benchmarking clauses enable you
to: (1) set standards for performance, (2) readjust fees if the
market changes, and (3) have automatic stop losses if service
levels drop below a certain level.
For example, a laundry service
contract could have benchmarks for rips, tears and soiled linens,
price adjustments if energy costs drop by 3%, and reimbursement for
linen losses beyond .12 cents a pound.
This then will enable you to have on-going
performance benchmarks that should be reported to you by your
contractor monthly, quarterly and annually, so you can be in control
of your contracts – not them.
Your Partner
in Supply Chain Savings,
Robert T.
Yokl
President &
Chief Value Strategist
P.S.
If you need assistance in defining your
contract benchmarks, I will be happy to share my insights and
experience with you, just e-mail me at
bobpres@strategicvalueanalysis.com.

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Does Better
Information Matter?
“Better Information = Better
Results!”

By definition information
is knowledge. It gives you facts and meaningful data that leads you
to better focus, decision making and results. For instance,
if you have information that tells you that your total cost is
10x more on your Oxisensors than your peers, wouldn’t you want
to know why this is happening? Or, if your data is showing
that your laundry cost is 28% higher than your
regional average, wouldn’t that peak your interest?
Better
Information = Better Results!
Ever since I have been in the
supply chain consulting business I have been fascinated with
information and data that has enabled me to pinpoint, with
uncanny accuracy new savings opportunities for my
clients.
This search for better
information and better results started when I was a
consultant for a hospital management company and I was responsible
for four owned and five managed hospitals’ supply chain operations.
Since it was impossible for me to be on-site at these
hospitals daily, I decided to develop informational systems to
manage and control their operations.
To do so I employed metrics,
benchmarks and monthly, quarterly and annual reports to measure and
manage all of the critical supply chain operations at these
hospitals. With the result, that our hospitals had the lowest
supply chain cost compared to any regional or national yardstick.
Does
Better Information Matter?
Yes through trial and error, I
have found that better information does matter if you
want to dramatically improve your supply chain operation. And
it takes less time and is less difficult than you
would think.
All you need to do is build or buy
databases that will uncover your hidden savings opportunities
and identify your operational weakness continuously. This way you
can proactively be on top of all of your supply chain
challenges without breaking into a sweat.
I’ve done it and I know you can do
it too!
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Are
new strategies, tactics, tools, and techniques required to
dig deeper and broader for supply chain savings?
Supply
Six
Sigma
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