Greetings!
Let’s Talk
About The Power Of Supply Chain Benchmarking!
Of all of
the skills that I have acquired in my 27 years as a supply
chain consultant the most powerful and useful skill
has been my ability to benchmark. It has enabled me and my firm to
determine where the “gaps” (e.g. cost management, cost avoidance,
productivity, quality, utilization, etc.) are in any and all
healthcare organizations quantitatively and qualitatively.
Then to design a solution in many situations through benchmarking
again to solve my client’s supply chain challenges. This is a
proficiency that you need to master if you truly want to be
successful as a supply chain professional!
Benchmarking
will show you the way when you don’t have answers to your challenges
such as “is there more savings to be achieved in my supply
chain”? And then show you where these savings reside when you
find “gaps” with your supply chain management benchmarking studies.
Your Partner
in Supply Chain Savings,
Robert T.
Yokl
President &
Chief Value Strategist
P.S. If you want to
learn more on how to effectively and accurately
benchmark, you will find my Podcast “Benchmarking For Peak
Performance” at my new blog
www.savingsbeyondprice.com
by entering into the search engine the key word “benchmarking”. That
will give you the basics of this “must know” methodology.
Is
Brainstorming Becoming Fruitless And Frustrating At Your Healthcare
Organization?
“The Quality And
Quantity Of Your Cost And Quality Ideas Depends On How You Employ
The New Rules For Benchmarking”
In 1941 Alex Osborn, an
advertising executive, created the technique that we call today
“brainstorming” to get the best ideas for any problem or
challenge our organization is facing. To “Think Up” was the
original term Osborn used to describe his new group idea generation
process; no criticism, go for quantity, build on ideas and
encourage wild ideas.
However, since 1941 academic
studies have shown that people brainstorming alone generate
more ideas (per person) in a 10-minute period than those in a group
brainstorming activity. The reason for this anomaly is that there is
a “productivity loss” in group brainstorming when people take
turns talking and therefore can’t churn out ideas as fast because
they “tune out” for a few minutes to think about what is being said.
Robert I. Sutton, a Professor at
Stanford Engineering School, tells us that if your brainstorming
activities are becoming fruitless and frustrating
because of this “productivity loss” or lapses in brainstorming
continuity, you need to apply his “Eight New Rules for Brilliant
Brainstorming”:
1.
Use Brainstorming To
Combine And Extend Ideas, Not Just Harvest Them.
Find ways
to build on existing ideas or your results will be no better than
the old-fashioned employee suggestion box. This will require you to
squeeze out even better ideas when one seems to be ideal by pushing
and pulling new and better ideas out of your participants until they
are drenched in sweat.
2.
Don’t Bother If
People Live In Fear.
If your
brainstorming sessions include teasing, humiliation or mockery of
people’s ideas then you need to eliminate these negative behaviors
before you can produce any really meaningful ideas.
3.
Do Individual
Brainstorming Before And After Group Sessions.
Building
in time in your brainstorming model for people to think and learn
about the topic before your meetings and to reflect about what
happened after the session can increase the quality and quantity of
your ideas.
4.
Brainstorming
Sessions Are Worthless Unless Ideas Lead To Action.
If your
culture is averse to making decisions and poor at executing them,
then brainstorming is really a “time waster”, not a productive
process for you.
5.
Brainstorming
Requires Skill And Experience Both To Do – And Especially –
Facilitate.
Facilitation of brainstorming sessions is not a job for amateurs. It
is a skill that takes months and even years to master.
6.
A Good Brainstorming
Session Is Competitive – In The Right Way.
Competition is good, but collaboration is even better for high
performance brainstorming. So don’t give bonuses for the best ideas
in brainstorming or you will drain the creativity out of your
participants.
7.
Brainstorming
Sessions Can Be Used For More Than Just Generating Ideas.
Brainstorming is great for generating new ideas, but it is also a
good place to listen, learn and educate your employees on many
diverse topics that will make them better employees in the long run.
8.
Follow The Rules, Or
Don’t Call It Brainstorming.
The worst
brainstorming happens when the rules aren’t followed or are ignored.
When people spend 30 minutes rambling, are distracted by phone calls
or worst yet, dominate the session with their own ideas, this is
really a “productivity loss”!
Brainstorming has a 65-year
history of success in generating new and imaginative ideas in every
industry and in every discipline on the planet. Now that the
academic research on this topic is being disseminated to us in the
trenches, we now have an opportunity to re-invent our
brainstorming sessions with these new methods and practices in
mind. We will then be able to move to the next level of savings
performance with our value analysis methodology by applying them
rigorously and religiously.
DID
YOU KNOW…
That a Six Sigma
Master Black Belts are Six Sigma experts that are responsible for
Six Sigma training, coaching and implementation within an
organization. Master Black Belt primary responsibilities include
training and mentoring of black belts and green belts, helping to
prioritize, select and charter high-impact projects, maintaining the
integrity of the Six Sigma measurements, improvements and tollgates,
and developing, maintaining and revising Six Sigma training
materials.