Greetings!
Is Standardization Working
Against You?
I have preached for years that
“standardization is a self-defeating paradigm” for healthcare
organizations that want to achieve the lowest total cost for the
products, services and technologies they are buying. Now, we are
documenting even more proof that the overused
standardization model is producing even more unintended consequences
than I first thought.
The truth is no one size fits
all products, services and technology purchases. If you try to
standardize on everything you buy you will limit your
customers’ choices, and thereby, compel them to use over-specified
or under-specified supplies and equipment which don’t meet their
exact specifications. Believe it or not some of the blame
for this observable fact can be laid at the feet of your GPO because
you are rewarded for over-standardization by the terms of their
offerings.
As an illustration, we just
completed a 360 Degree Supply Savings Analysis for a client where we
found that they had standardized on a $7.10 I.V. set for ALL of
their patients. This practice was costing this hospital $54,334
annually in unnecessary and unwanted IV set cost since
this was the only IV set that was available for their clinicians to
use.
A much better way to decide on
what I.V. sets this client should have been buying was for them to
develop customized specifications for each of their value groups
(segmentation of the customers by their critical to quality
requirements) that use this product. With the result, that this
client would have ended up with five or six IV sets vs. one only and
this would have met each of their value groups’ exact CTQ
requirements thus saving $54,334 annually on their IV set purchases.
The lesson of this story is that
this client did have the best price on the IV set they were
buying, however their standardization policy was working against
them when it came to having the lowest total cost in this commodity
group. Is you standardization policy working against you as
well?
er
In Savings Beyond Price™
Your Partner In Savings Beyond
Price™
Robert T.
Yokl
Robert T Yokl
Chief Value Strategist
Strategic Value Analysis® In Healthcare
P.S.
If
you are looking to establish, enhance, re-energize and dramatically
improve your value analysis program (or you have hit the wall on
savings) then our
Certified Value Analysis Leader Program
to be held on June 24-26 is the ticket for you. And, as a
bonus, you will receive a one-year subscription to our new
Value Analysis Resource Web at “no cost” to you.
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President/Chief Value Strategist
Strategic Value Analysis in Healthcare
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